1. Information Collection & Use
Anturis offers web-based IT monitoring and troubleshooting services ('Services'). For questions or feedback on this policy or our privacy practices, please email us at firstname.lastname@example.org
2. Uses of Information
Anturis collects information from individuals who visit the Company's Websites ('Visitors') and individuals who register to use the services ('Customers', 'you', 'Users'). It is not necessary to register in order to review the content on these Websites as a visitor. Any personal information submitted to us is optional and we use it solely for the purpose for which it is collected or for communicating with Visitors or Users regarding the Services. At a minimum we ask for a name, email address, company, and contact phone number so that we may communicate with Visitors and Users.
3. Communications from the Site
3.1 Special Offers and Updates
We will occasionally send Visitors and Users information on our products, educational offers and our newsletter. We will use provided name and email address data to send these communications. Out of respect for their privacy, Visitors and Users can choose not to receive these types of communications. Please see the 'Choice and Opt-out' section below.
3.2 Services-related Announcements for Users
We will send Users services-related announcements as needed. For instance, as we add software enhancements we may send an email notification. These emails are necessary for the maintenance of your account with us.
3.3 Choice and Opt-out
If Visitors or Users no longer wish to receive our newsletter and promotional communications, they may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at email@example.com.
3.4 Services-Related Notifications
As part of our services we may automatically send Users notifications about IT problems we discovered while performing automated monitoring in accordance to the way you configure our automated Services. These notifications are fully configurable through our web-service interface and you may use the interface to opt-out anytime.
4. Personally-Identifiable Information
Customers use our product to host business data and information related to their business. That business information is considered confidential to our customers. Anturis will not review, share, distribute, or reference any such business data except for the purpose of resolving a problem, providing customer support or to investigate a suspected violation of our business agreement.
We do share personally-identifiable information as follows in order to maintain your customer account with us.
4.1 Financial Information
All financial and billing information that we collect is used solely to check the qualifications of prospective customers and to bill for our services. Anturis uses a third-party credit card processor to assist us in processing customer payments. This processing partner is not permitted to store, retain, or use the personally-identifiable information provided, except for the sole purpose of credit card processing.
4.2 Third Parties and Business Partners
We may occasionally employ third parties to act on our behalf. Some examples of third party contractors include providing marketing support, analysis and public relations. When we employ such companies they are not permitted to retain, share, store or use personally-identifiable information for any other purpose than to complete the contracted assignment.
In some cases we may provide services, or sell product lines jointly with selected business partners.
We DO NOT share personally-identifiable information with third parties for unknown reasons.
4.3 Legal Disclaimer
We reserve the right to disclose personally-identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
4.4 Updating Personally-Identifiable Information
If your personally-identifiable information changes, you may correct or update it by contacting us at firstname.lastname@example.org
4.5 Business Transitions
In the event Anturis goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally-identifiable information will likely be among the assets transferred.
4.6 Data Removal
While we collect and use your personally-identifiable information to better meet your needs, if you do not want to receive information from us or our partners anymore, you can write to us anytime at email@example.com and we will take your personally-identifiable information off our database immediately.
5. Log Files
As is true of most Websites, we gather certain non-personally identifiable information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, click stream data and other fields.
We use this information to analyze trends, to administer the Websites, to track Users' movements around the site and to gather demographic information about our user base as a whole.
7. Public Forums, Referrals and Testimonials
We may provide public forums like bulletin boards, blogs, or chat rooms on our websites. These forums are provided as a service to our users to help them exchange ideas, tips, information and techniques related to our services. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Anturis is not responsible for the personal information you choose to submit in these forums.
You may also use our referral program to inform friends about our Websites and Services. When using the referral program, we request your friend's name and email address. We will automatically send your friend an invitation to visit our Websites.
We also post Users and Customer testimonials on our Websites that may contain information such as the Users' names and titles. We obtain the consent of each User prior to posting any information or testimonials on the Websites.
The security of your personal information is important to us. We utilize robust security measures to protect customer data from unauthorized access. Sensitive data is encrypted and website connections are protected using SSL. Our Websites are hosted in a secure server environment that uses multi-layer perimeter security including firewalls and other advanced technology to prevent interference or access from outside intruders.
We encourage you to be aware when you leave our Websites and to read the privacy statements of each and every website that collects personally-identifiable information.
9. Changes in this Privacy Statement
10. External Links
Our Websites may contain links to third-party websites. These third-party websites maintain their own policies regarding cookies and the collection and use of personal information. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of information. We encourage Visitors and Users to read the privacy policies of every website that you visit through a link on our Websites.
11. Contact Us
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